Showdown at Sherwood
Sherwood CC, Thousand Oaks, CA
October 28 - November 3, 2019

2019 Volunteer Committee Descriptions

Admissions & Will Call

Friday, November 1st – Sunday, November 3rd

Assist with selling and scanning tournament tickets at the Main Admission Gate, check for proper credentials, and provide general information to spectators. Assit with Will Call ticket pick-ups and drop-offs.


Friday, November 1st – Sunday, November 3rd

Welcome and provide general information to spectators at the Main Entrance and at various locations throughout the course. Will need to become extremely familiar with the course layout, restroom and concession locations, starting times and pairings, first aid, etc.

Caddie Services

Monday, October 26th – Sunday, November 3rd

Assist with Professional Caddie registration and services throughout tournament week. Distribute/wash/collect towels and bibs, maintain the caddie lounge area and act as a concierge. On Wednesday and Thursday of tournament week, manage the registration and logistics of the Official Pro-Am amateur caddie’s program.

Golf Carts

Monday, October 26th – Sunday, November 3rd

Allocate golf carts to PGA TOUR Staff, Chairmen, Vendors and staff assisting with Operations of the tournament. Maintain a sign-in/sign-out sheet and assign cart signage to individuals and signs on carts. Ensure cart keys are returned and that carts are charged and cleaned daily.

Corporate Hospitality

Friday, November 1st – Sunday, November 3rd

Provide information and assistance to corporate clients ensuring the guests enjoy their experience. Greet guests and confirm properly credentialed clients are allowed in private hospitality areas. Assist Marshal Committee with noise control when players approach hospitality areas. Some client interaction necessary and position may require some or occasional standing.

Course Prep

Saturday, October 26th – Sunday, November 3rd   

Roping and staking the main course and all ancillary areas as required with the objective to maximize spectator viewing areas. Committee will install stakes and ropes, maintain rope lines throughout tournament week and post event. Must be willing to work outside and perform physical labor as this committee requires significant lifting.

Disabled Services/ Hospitality Shuttles

Monday, October 26th – Sunday, November 3rd

Provide cart transportation for disabled spectators to and from the bus drop at the Main Entrance to designated areas on the golf course. Responsible for transporting players and caddies to/from specific areas determined by the Rules Officials. Provide assistance to VIPs and hospitality guests if available. Must be age 25 or older.

Golf Events

Wednesday, October 30th– Sunday, November 3rd

Assist with operational set-up, registration, and gift distribution for the following events: Official Pro-Am (Wednesday, Oct 30th and Thursday, Oct. 31st). Will assist with operation and management of the Honorary Observer program in which tournament guests are granted access to walk inside the ropes. Assist with logistics, credential distribution, guidelines, escorting guests to #1 tee, and tournament gifting.

Long Drive/SHOTLink

Thursday, October 31st  (practice  day) - Sunday, November 3rd 

Measure and record the yardage of a professional’s ball on the fairway using scoring devices provided by the PGA TOUR Staff. SHOTLink volunteers may be required to climb onto a platform which can be up to six (6) feet off the ground. Shifts are ONE FULL DAY. Starting times may very due to assignment.


Friday, November 1st – Sunday, November 3rd

Provide gallery noise control, assist in player movement, help locate errant golf shots and provide spectators with general information. Marshals will also assist with the player movement on and off the course due to weather delays or whenever deemed necessary. This committee requires standing for extended periods of time in addition to walking to various positions around the hole. Marshals will be asked to attend a training session prior to the tournament. Shifts are ONE FULL DAY. Please note the hole that you would like to work. Starting times may very due to assignment.

Media Services

Monday, October 26th– Sunday, November 3rd

Assist with the PGA TOUR Champions Media Director in registering, welcoming and providing proper credentials to Local, National and International journalists. Answer phones, produce daily clippings and provide scoring information to the media as needed.

Office Support

Monday, October 26th – Sunday, November 3rd

Assist in the Tournament Office prior to and during the tournament by providing general administrative duties to include answering the phones, answering questions and assisting with large mailings, etc. This committee sometimes requires a lot of downtime due to the unpredictable workloads, so it is recommended that volunteers bring a book or tablet to pass time.

Player Services

Monday, October 26th– Sunday, November 3rd

Assist PGA TOUR staff in providing exceptional service to the PGA TOUR Champions throughout the week. Act as a concierge for the players including registering players and answering questions from the players and/or their family members.

Practice Area (Driving Range/ Putting Green)

Wednesday, October 30th – Sunday, November 3rd

Set up and maintain the practice facility for the players by stocking and distributing practice range balls, drinks, snacks, etc. Provides gallery control of the practice areas and regulates access for the contestants and tournament officials.

Shipping and Receiving

Monday, October 26th– Sunday, November 3rd

Receives and inventories daily packages and shipment arrivals for the tournament staff, Golf Channel, etc. Must be willing and able to do moderate lifting, including but not limited to cases of beverages and boxes containing spectator guides, programs and/or pairings guides. Ensures that corporate clients have all of the boxes that they shipped or ordered during set up. Also, assists with ensuring boxes are mailed after the event.

Social Media

Wednesday, October 30th – Sunday, November 3rd

Act as “social media caddies” during tournament week. Contribute to the tournament’s live feeds on social media. Responsible for taking photos of spectators both on and off-course (non-competition) to engage online fans/followers.

Standard Bearers

Friday, November 1st – Sunday, November 3rd

Accompany each group of professionals during play and display their scores on a standard sign. Must be able to carry a standard sign (approx. 7 lbs.) and walk 18 holes without a break. Standard Bearers are needed for Thursday Pro Am as well as Friday-Sunday of tournament week.  

Supply Distribution

Monday, October 21st – Sunday, November 3rd

Inventory, distribute and maintain tournament supplies such as ice, coolers, drinks, pairings sheets and programs to designated areas. Ensure that corporate clients have all of the boxes that they need shipped and ordered during set up. Committee requires a significant amount of lifting. Golf cart operation may be required. Must be age 18 or older with a valid driver’s license issued by the volunteer’s jurisdiction of residency in order to operate a golf cart transporting supplies.   


Thursday, October 24th – Monday, November 4th

Provide transportation to professionals and VIP guests before, during and after the tournament. Assist with the inventory and control the distribution of official tournament vehicles. Committee also assists in the return of vehicles after the tournament. Drivers must be at least 25 years old and provide a valid driver’s license issued by the volunteer’s jurisdiction of residency. This committee sometimes requires a lot of downtime due to the players' unpredictable schedule so it is recommended that volunteers bring a book or tablet to pass time. 

Television Spotters

Friday, November 1st – Sunday, November 3rd

Assist Golf Channel with responsibilities including carrying microphones and equipment and relaying for Golf Channel staff. This committee requires some golf knowledge, ability to walk the course/keep pace and minor lifting.

Uniform Distribution

Wednesday, October 23rd – Sunday, October 27th

Inventory and distribute volunteer apparel and credentials. Responsibilities include management of uniform distribution area, apparel exchanges, sales and returns. Minimal lifting is required. Uniform Distribution dates are Saturday, October 26th and Sunday, October 27th.

Volunteer Services HQ

Monday, October 26th– Sunday, November 3rd

Responsible for the operation and management of Volunteer Headquarters during tournament week (exclusive use of credentialed volunteers). Assist with food and beverage; lunch chits; check-in; maintain clean environment and merchandise sales.

Walking Scorers

Wednesday, October 30th – Sunday, November 3rd

Record statistics and scores of players on a Palm Pilot during competition rounds and must be able to walk 18 holes. All volunteers on this committee are REQUIRED to work on Wednesday (Oct. 30) and Thursday (Oct. 31). Walking Scorers will be asked to attend a MANDATORY training session prior to the tournament.